Operator documentation

Run bookings, fleet, and your public booking form from one place.

This help center covers the live product at app.chauffeurpilot.com. Sign in there for the dashboard and builder. Public widgets live on embed.chauffeurpilot.com.

Getting started

Create an account, sign in, and open your organisation console.

Dashboard & bookings

Calendar, jobs, chauffeurs, customers, and inbox.

Pricing engine

Draft vs published rates, airports, mileage bands, and quotes.

Booking form & embed

Builder, lite widget, iframe snippets, and partner sites.

Driver app

How chauffeurs accept jobs and where the native app talks to the API.

API reference

OpenAPI (Redoc) for integrators. Live Try-it also on the API host.

Getting started

Open Create account on the app host — not the marketing site.
Sign in at app.chauffeurpilot.com/#/login.
You land on #/org (overview). Platform operators use #/admin/login.
Set an organisation slug in Builder before publishing a public booking URL.

Sessions use an httpOnly refresh cookie on the API host plus a short-lived access token. The marketing site never hosts the dashboard.

Dashboard & bookings

Overview — today’s attention queue, utilisation, and funnel.
Bookings — list, filters, status transitions, chauffeur assign, decline queue.
Calendar — day / week / month views of jobs.
Fleet & chauffeurs — vehicles, compliance, invites.
Inbox — passenger and chauffeur threads; web push when configured.
Reporting — export and period reports.

Pricing engine

Money is integer pence. Operators edit a draft version, check the Simulator, then Publish. Live public quotes use the published version only.

Vehicle classes: minimum fare, hourly rate, mileage bands, airport fixed fares.
Map zones and airports: polygons and multipliers on the pricing maps.
Surcharges and extras compose after the base fare (see the in-app Pricing screens).

Full walkthrough: How pricing works.

Booking form & embed

Builder lives at #/org/builder on the app host. Publish copies snippets that point at the embed origin.

Hosted form: https://embed.chauffeurpilot.com/book/{org-slug}
Iframe / embed.js for partner websites (lite or full layout).
Public booking does not send admin session cookies. Keep embed and app on separate hosts.

Loader script: https://embed.chauffeurpilot.com/embed.js

Driver app

The chauffeur product is a native React Native app, not these websites. It talks to https://api.chauffeurpilot.com (API_BASE_URL origin only — the app appends /api/v1).

Invite chauffeurs from #/org/chauffeurs.
Fare visibility for drivers is a booking setting.
The web #/chauffeur surface is a reference UI, not the production driver app.