Operators · How-to

Builder & public booking form

Customise the public booker at #/{orgSlug}/builder. Published snippets must point at the embed origin — never the operator app host.

Builder canvas

Layout mode

Full stepper, lite, or AI chat (when enabled on the plan). Changes how customers move through Journey → Vehicle → Passenger → Checkout.

Sections / steps toggles

Show or hide optional blocks (flight fields, notes, return trip, etc.).

Keep the first step lean — every extra field drops completion rate.

Branding tokens

Pulls from Settings → Branding; Builder may override local theme chips for the form only.

Preview

In-console preview of the customer path. Still smoke-test on the real embed host.

Slug & hosts

Organisation slug

Powers https://embed.chauffeurpilot.com/book/{org-slug} and local #/book/{orgSlug}.

Embedding the app host URL — cookies and CORS will not behave like a public widget.

Hosted book URL

Shareable link for websites and QR codes without iframe work.

Publish & snippets

Publish

Commits the builder config customers will see.

iframe snippet

Copy/paste for partner sites. Points at embed origin with your slug.

embed.js loader

https://embed.chauffeurpilot.com/embed.js — injects the widget without a raw iframe.

Session isolation

Public booking does not send admin session cookies — test in a private window.

Smoke-test the funnel

Journey

Pickup, dropoff, date/time, optional flight / return.

Vehicle

Bookable classes with published prices. Empty list usually means pricing not published or no bookable classes.

Passenger

Contact details for confirmations.

Checkout

Pay or request per Settings → Policies / Booking. Confirm the job appears in Bookings / Dispatch.